| Category |
Subject |
Question |
| Demo |
Demo limitations |
How is the demo different than the full version? |
| Demo |
How to download the demo |
How do I download the LifeJournal demo? |
| Demo |
Demo Download Problem |
When I doubleclick to install the program, Windows asks what program to use to open it. What should I choose? |
| Demo |
Downloading demo difficulty |
I am having difficulty downloading the demo, as I have slow Internet connection. What can I do to help the download process? |
| Demo |
Size of download file |
What size is the download file? |
| Demo |
'Unlocking' the demo |
What does 'unlocking' the demo mean? How do I 'unlock' the demo? |
| Demo |
Transferring entries from demo to full version |
Are the journal entries that I write in the demo available to me in the full version? |
| e-Prompts |
e-Prompt categories |
What categories of e-Prompts are there? |
| e-Prompts |
e-Prompts? |
What are e-Prompts? |
| File maintenance |
Synchronizing data files on 2 computers |
Can I keep my LifeJournal 2 on two computers and synchronize the entries between the two? |
| File maintenance |
Journal data location |
How can I change the directory to which my LifeJournal files are saved? |
| File maintenance |
Different file maintenance commands |
Describe the differences between the three File menu commands: Backup Journal Data, Restore from Backup, and Merge Entries from Backup. |
| File maintenance |
Backing up journal files |
How do I back up my journal files? |
| File maintenance |
Archives |
Can you explain how the archives function works? |
| File maintenance |
Network |
Can you keep your journal files on a network or remote server? |
| File maintenance |
Restoring journal entries |
How do you restore journal entries from the backed up files? |
| Installation |
System requirements |
What are the system requirements for LifeJournal 2?
|
| Knowledge Base |
Posting a Question on the Knowledge Base |
Does everyone read my question and your answer when I post a question on the Knowledge Base? |
| Knowledge Base |
Posting a question |
If I post a question to this knowledge base, will my name and e-mail address be listed? |
| Prices |
Cost of program |
What does the LifeJournal software cost? |
| Prices |
Upgrade cost |
I own LifeJournal 1. What does the upgrade cost? |
| Prices |
Distributors, multiple purchases, site licenses |
Do you offer discounts for distributors, multiple purchases, or site licenses? |
| Prices |
Shipping prices |
What are the different ways that I can have the LifeJournal CD mailed to me and the associated costs? |
| Privacy and security |
password |
Can I change my password? |
| Privacy and security |
Privacy |
Can others read my journal? |
| Privacy and security |
Password--optional or mandatory |
Must I password protect LifeJournal? |
| Purchase |
Purchase as a Gift |
I would like to purchase Life Journal as a gift that I can wrap and present. Is that possible? |
| Purchase |
Best way to decide to buy |
I am interested in your program. How do you recommend I go about buying it? |
| Purchase |
Download key AND CD |
I would like the download key AND the CD. How do I do this? |
| Purchase |
How to order by mail |
How can I order by mail? |
| Purchase |
How to purchase by phone |
How do I purchase by telephone? |
| Purchase |
Ordering online |
How do I order online? |
| Registration |
How to register |
How do I register my copy of LifeJournal? |
| Registration |
Why register |
Why should I register my LifeJournal program? |
| Specialized editions of LifeJournal |
Upgrading from LJ2 to a Specialized Version of LJ |
How can I test out, or demo a specialized version of LifeJournal, such as LifeJournal for Writers? |
| Specialized editions of LifeJournal |
Specialized editions |
What specialized editions of LifeJournal are there? |
| Support |
update/patch |
When I open my LifeJournal 2 program I get a message telling me there is a newer version available. How do I proceed? |
| Upgrade to LifeJournal2 |
Upgrade |
What is new in LifeJournal 2? What are the differences between LifeJournal 1 and LifeJournal 2? |
| Upgrade to LifeJournal2 |
converting LJ1 file to LJ2 files |
How do I convert LJ1 entries to LJ2 entries? |
| Who uses LifeJournal? |
LifeJournal customers |
Who uses LifeJournal? |
| Version number |
LifeJournal version |
What LifeJournal version am I running? |
